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Privacy Policy

Last updated: April 11, 2025

1. Introduction

CoPilot Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Request information about our services
  • Engage with us via social media

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Company name
  • Industry
  • Message content

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Provide the services you request
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to the processing of your personal data
  • Contractual Necessity: When processing is necessary to fulfill a contract with you
  • Legitimate Interests: When processing is in our legitimate business interests and not overridden by your rights
  • Legal Obligation: When processing is necessary to comply with a legal obligation

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For contact form submissions, we typically retain your information for up to 3 years from your last interaction with us.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to erasure (the "right to be forgotten")
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data
  • The right to withdraw consent at any time

To exercise these rights, please contact us at klaudija@copilotagency.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: klaudija@copilotagency.com
CoPilot Agency
[Phone Number]
[Address]
[City, Country]